Freshdesk
Category ChampionSMB helpdesk with ticketing, portals, automation, and reporting
What is Freshdesk?
Freshdesk is a practical service desk for teams that want email ticketing, customer portals, automations, and reporting without taking on the weight of a more enterprise-oriented support suite.
Freshdesk starting price
$0
freemium pricing model
Product snapshot
- Deployment
- Online
- Pricing
- freemium
- Category
- Helpdesk
Key features
✓Ticket Management
✓Knowledge Base
✓Customer Portal
✓SLA Tracking
✓Automation Rules
✓Performance Metrics
User reviews
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