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Buyer's shortlist · 2026

The best Helpdesk for serious teams

Customer support and ticketing

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Buyer support

HubSpot Service Hub

Helpdesk

Helpdesk and customer history together in one CRM-connected workspace

Online freemium from $0

Zoho Desk

Helpdesk

Budget-friendly helpdesk with automation and Zoho ecosystem fit

Online freemium from $0

Zendesk

Helpdesk

Mature service platform for teams needing deeper routing and scale

Online paid from $19

Freshdesk

Helpdesk

SMB helpdesk with ticketing, portals, automation, and reporting

Online freemium from $0

Help Scout

Helpdesk

Shared-inbox support built for calm, fast, human customer service

Online freemium from $0