Help Scout
Category ChampionShared-inbox support built for calm, fast, human customer service
What is Help Scout?
Help Scout fits support teams that want an uncluttered shared inbox, knowledge base, chat, and workflow rules while keeping the day-to-day support experience simple for agents.
Help Scout starting price
$0
freemium pricing model
Product snapshot
- Deployment
- Online
- Pricing
- freemium
- Category
- Helpdesk
Key features
✓Ticket Management
✓Knowledge Base
✓Customer Portal
✓SLA Tracking
✓Automation Rules
✓Performance Metrics
User reviews
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