Zendesk
Category ChampionMature service platform for teams needing deeper routing and scale
What is Zendesk?
Zendesk is better suited to support organizations that need stronger routing, richer reporting, and more mature omnichannel service operations as their customer volume grows.
Zendesk starting price
$19
paid pricing model
Product snapshot
- Deployment
- Online
- Pricing
- paid
- Category
- Helpdesk
Key features
✓Ticket Management
✓Knowledge Base
✓Customer Portal
✓SLA Tracking
✓Automation Rules
✓Performance Metrics
User reviews
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